Zepto has partnered with ClearTax to provide income tax return (ITR) filing services for its delivery executives, aiming to streamline tax compliance and enable refunds exceeding ₹1.5 crore. The initiative targets Zepto’s delivery workforce, many of whom are filing taxes for the first time.

The service leverages a WhatsApp-based, multilingual interface, making the process simple and accessible for delivery partners across different regions. Approximately half of Zepto’s delivery executives utilized the platform to file their taxes for the first time, highlighting the impact of digital solutions in promoting financial literacy and compliance.

Through this collaboration, Zepto seeks to empower its workforce with easy access to government services while ensuring timely tax filing. The initiative is part of a broader effort to enhance employee welfare and provide financial support, as refunds from ITR filings can directly benefit delivery partners.

ClearTax brings its expertise in digital tax filing and regulatory compliance to simplify the process, offering guidance and automated support to users. The platform is designed to be intuitive, reducing errors and ensuring adherence to tax regulations without requiring extensive prior knowledge of the filing process.

Industry observers note that such partnerships represent a growing trend among digital-native companies to provide value-added services for gig and delivery workers. By integrating tax filing assistance into everyday communication channels like WhatsApp, companies can enhance engagement, compliance, and trust among their workforce.

Zepto’s initiative reflects an effort to combine technology, convenience, and employee welfare, making essential financial services more inclusive and user-friendly. As digital platforms continue to support the gig economy, such collaborations could serve as a model for other companies aiming to improve the financial well-being and regulatory compliance of their workforce.