Infobip, the Croatian-based cloud communications provider, has successfully arranged a $520 million senior secured lending facility led by funds managed by BlackRock and Blue Owl. This strategic financing is aimed at refinancing existing debt, fortifying the company’s balance sheet, and accelerating its global growth ambitions.

The fundraise is timely, aligning with robust demand for artificial intelligence–driven customer engagement. Infobip recently launched its Conversational Experience Orchestration Platform, a next-generation, agentic AI solution designed to enable enterprises to deliver personalized, context-aware interactions across multiple communication channels. The new capital will bolster investment in CXOP and support broader adoption of intelligent customer engagement tools worldwide.

Yariv Dafna, Infobip’s Chief Financial Officer, emphasized that the refinancing enhances the firm’s capacity to pursue its growth strategy while driving improved profitability. The structure of the facility, including its extended maturity, underscores confidence from the company’s financial backers in Infobip’s trajectory and market positioning.

The deal was facilitated by Citigroup Global Markets as exclusive financial adviser and Latham & Watkins LLP serving as legal counsel. With strong backing from top-tier institutional investors, Infobip is positioning itself to scale both its platform and reach—cementing its role as a leading communications-technology provider for enterprises seeking AI-enhanced engagement.

As the company continues its pursuit of innovation, this financing round marks a pivotal moment. Armed with robust funding and institutional support, Infobip is well-positioned to deliver on its vision of transforming how businesses connect with customers in an increasingly AI-driven environment.