Terms and Conditions – ADVEBRO PRODUCTIONS LLP

By accessing or interacting with the ObserveNow platform—including our official website (www.observenow.com), physical registration channels, or event-linked communications—you (“User”, “you”, “your”) agree to be bound by these Terms and Conditions (“Terms”) in a legally binding agreement between you and ADVEBRO PRODUCTIONS LLP (“ObserveNow”, “Merchant”, “we”, “us”, or “our”). We strongly advise you to read these Terms carefully before using the platform or initiating any transaction. If you do not agree to any of the Terms herein, you must refrain from accessing the platform or proceeding with a transaction.

ADVEBRO PRODUCTIONS LLP reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on the website, and it is your responsibility to check the Terms periodically for updates. Continued use of the platform after any such changes constitutes your acceptance of the updated Terms. If at any point the changes are not acceptable to you, you must immediately cease using the platform.

Eligibility

By proceeding with a registration, nomination, or payment, you represent and warrant that you are of legal age and possess the full right, authority, and capacity to accept these Terms and to enter into a binding contract on behalf of yourself or the organization you represent.

Definitions

“Platform” refers to www.observenow.com or any affiliated interface (physical or digital) where ADVEBRO PRODUCTIONS LLP lists its services and accepts applications or payments.

“Transaction” refers to any application, nomination, delegate registration, sponsorship, or purchase made by the User in connection with events hosted or managed by ADVEBRO PRODUCTIONS LLP.

“Transaction Amount” means the amount payable by the User to complete the requested service.

“User” or “Applicant” refers to any individual or organization availing services offered by ADVEBRO PRODUCTIONS LLP.

“Payment Instrument” includes NEFT (National Electronic Funds Transfer), UPI, credit cards, debit cards, and other bank-authorized payment methods accepted by ObserveNow at the time of transaction.

Merchant’s Rights

You acknowledge and agree that ADVEBRO PRODUCTIONS LLP may collect, store, and use the information you provide for the purpose of delivering services, confirming transactions, issuing receipts, and contacting you for event-related communication. Your data may also be used to send updates about future events or similar offerings, unless you choose to opt out.

Your Responsibilities

You are solely responsible for providing accurate, complete, and up-to-date personal and financial information necessary to process the Transaction. This includes, but is not limited to, your name, organization, email address, mobile number, billing details, and purpose of payment. Any error in the details provided may result in a delay or denial of service, and ADVEBRO PRODUCTIONS LLP shall not be held liable for the same.

You must also ensure that any Payment Instrument used is authorized and lawfully yours, and that you have sufficient balance or limit to complete the Transaction. ADVEBRO PRODUCTIONS LLP will not be responsible for failed transactions resulting from insufficient funds, blocked cards, incorrect UTR references, or delayed bank processing.

Prohibited Activities

You agree not to use the platform for any unlawful, unauthorized, or malicious activity. Without limitation, you shall not:

• Impersonate another individual or organization, or misrepresent your affiliation with any entity.
• Circumvent, disable, or tamper with the security features of the platform.
• Use scripts, bots, or automated systems to interfere with platform operations.
• Upload, share, or transmit any malicious code, viruses, or phishing content.
• Attempt to reverse-engineer, decode, or replicate the backend systems of the platform.
• Harass, abuse, defame, or threaten ObserveNow employees, partners, or other users.
• Post misleading, fraudulent, or defamatory content or reviews.
• Use the platform or its content for resale, redistribution, or any commercial endeavor without prior written consent.
• Interfere with the performance, availability, or integrity of the platform.

Any violation of these restrictions may result in immediate suspension of access and legal action, without refund or liability.

Limitation of Liability

ADVEBRO PRODUCTIONS LLP’s liability is limited strictly to the refund of payment amounts for transactions where services are not delivered or are delivered in error, in accordance with our Refund and Cancellation Policy. By accepting these Terms, you agree that in case of a defective service or non-performance, your sole recourse shall be to initiate a refund request in line with those policies.

ADVEBRO PRODUCTIONS LLP expressly disclaims all liability for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill. You also agree to indemnify and hold harmless ADVEBRO PRODUCTIONS LLP, its affiliates, partners, employees, and agents from any loss, claim, or expense arising out of your violation of these Terms or the misuse of the platform.

User Reviews and Public Comments

ObserveNow may allow Users to leave comments, testimonials, or reviews. By doing so, you confirm that:

• You have genuine, firsthand experience related to the event or service.
• Your feedback does not contain defamatory, abusive, discriminatory, or illegal content.
• You are not affiliated with a competing organization posting false reviews.
• You do not organize campaigns for collective reviews to damage or boost reputation unfairly.

ADVEBRO PRODUCTIONS LLP reserves the right to publish, reject, or remove any review at its sole discretion, and is under no obligation to monitor or moderate user-submitted content. Reviews do not represent the opinions of ADVEBRO PRODUCTIONS LLP or its affiliates, and we do not assume any responsibility for them.

By submitting a review, you grant ADVEBRO PRODUCTIONS LLP a royalty-free, perpetual license to reproduce, publish, or distribute the content for promotional or archival purposes.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising from or in relation to these Terms shall be subject to exclusive jurisdiction of the courts in Bengaluru, India.

In case of any such dispute, both parties shall first attempt to resolve the matter amicably through mutual discussions. If no resolution is achieved within thirty (30) days, the dispute shall be referred to and finally settled by arbitration under the Arbitration and Conciliation Act, 1996, conducted in English with the seat of arbitration in Bengaluru.

The parties shall mutually agree on a sole arbitrator. In the absence of agreement, the arbitrator shall be appointed in accordance with applicable laws. The decision of the arbitrator shall be final and binding. Costs of arbitration shall be borne as directed in the arbitral award.

Notwithstanding the above, ADVEBRO PRODUCTIONS LLP reserves the right to seek injunctive or equitable relief from courts in Bengaluru if necessary to protect its rights, systems, or intellectual property.

Grievance Redressal

If you have any questions, complaints, or issues related to a Transaction, event service, or your use of the platform—including but not limited to duplicate payments, unauthorized charges, or refund requests—you may reach out to us through the official contact details provided on our website. All grievances will be acknowledged within 48 hours and resolved within 7–10 business days wherever feasible.

Disclaimer

By initiating a Transaction, you agree that you are entering into a legally binding agreement with ADVEBRO PRODUCTIONS LLP and undertake to pay the Transaction Amount through legitimate and authorized sources. You understand and accept that all payments are made at your own risk and discretion. We shall not be liable for any technical failures, declined payments, or unauthorized usage of your Payment Instrument.

Any information shared with us may be disclosed to third parties only when legally required or in relation to fraud prevention and investigation. If you are provided with login credentials, payment IDs, or order confirmations, you must treat such information as confidential and not disclose it to anyone else.

The platform and its content are provided on an “as is” basis. While we strive to maintain a secure and user-friendly experience, we do not guarantee the platform will be free from bugs, interruptions, or security risks. You are responsible for protecting your devices and systems with appropriate antivirus and cybersecurity measures.

Where our platform links to external websites or includes third-party materials, those are provided for informational purposes only. ADVEBRO PRODUCTIONS LLP does not endorse or take responsibility for such content or platforms.