The Indian telecom ministry has issued a directive requiring all smartphone manufacturers to pre-install the government’s cyber-safety app, Sanchar Saathi, on new devices and push it via updates to existing phones. The order includes a provision that prevents users from uninstalling the app, aiming to enhance national security and protect consumers from telecom-related fraud. Officials said the move is intended to address issues such as fake IMEI usage, phone theft, and unauthorized telecom activities, which have increasingly threatened both individual users and the integrity of the communications network.

Sanchar Saathi is designed to monitor mobile device activity, verify authenticity of IMEI numbers, and provide users with tools to report suspicious activity. By making the app mandatory and non-removable, authorities hope to establish a robust line of defense against cybercrimes targeting mobile subscribers. The app also allows users to track their devices, block stolen phones, and receive alerts about potential security threats.

While the government emphasizes the app’s security benefits, critics have raised concerns regarding user privacy and autonomy. Technology advocates argue that forcing an undeletable app onto devices could set a precedent that conflicts with principles of consent and personal data protection. Some experts suggest that mandatory deployment might encourage pushback from smartphone makers and international companies, citing potential tensions between regulatory compliance and user experience.

The directive reflects the Indian government’s increasing focus on cyber-safety measures as digital adoption continues to grow nationwide. With smartphone penetration reaching hundreds of millions, authorities are seeking proactive solutions to secure mobile networks and protect citizens from fraudulent practices. As the deadline for implementation approaches, both industry stakeholders and consumer rights groups are closely monitoring how the directive will be enforced, its impact on device usability, and its broader implications for digital privacy in India.