Singaporean authorities have issued a strict directive to Apple and Google to clamp down on messaging accounts and group chats that impersonate government agencies, such as those using “gov.sg” identifiers. The move comes in response to a significant surge in scams and fraudulent communications aimed at residents and businesses, leveraging the trust associated with official channels. Under the new instructions, both tech giants are required to implement mechanisms to block or filter suspicious accounts on iMessage and Google Messages, ensuring users are shielded from potential financial and personal data losses.

The police warned that non-compliance with the directive could result in substantial fines, highlighting the seriousness of the growing threat. Over recent months, authorities have noted a sharp rise in cases where scammers pose as government representatives, sending fraudulent notices, payment requests, or links to malicious sites. These schemes have targeted a wide spectrum of citizens, ranging from senior citizens to tech-savvy individuals, exploiting the credibility of official government messaging channels.

Apple and Google are expected to introduce both automated detection systems and reporting mechanisms to flag accounts impersonating public institutions. The policy reflects Singapore’s proactive approach to safeguarding its residents in an increasingly digital-first environment. Government representatives emphasised that while the platforms are responsible for enforcement, public awareness and vigilance remain critical in combating online fraud.

Cybersecurity experts welcomed the directive, noting that as messaging apps become integral to communication, governments must collaborate with tech companies to prevent misuse. The intervention is seen as part of a broader effort to maintain trust in digital services while ensuring that residents can interact with online platforms safely. Singapore’s initiative may set a precedent for other countries seeking to curb the misuse of digital messaging to impersonate official entities.