In a marked strategic transformation announced at its 79th Annual General Meeting, Wipro declared its ambition to transition from a traditional IT services provider into a consulting-led, AI-centric organization. Executive Chairman Rishad Premji set out this vision, acknowledging that while global business conditions remain unpredictable, the rapid escalation of generative and agentic AI demands bold organizational reinvention.
Despite a slight 2.3% year-over-year dip in IT services revenue—falling to $10.5 billion—Wipro delivered an 18.9% increase in net income to ₹13,140 crore, alongside improved operating margins of 17.1% for fiscal year 2024‑25. These results underscore the firm’s balanced approach: tightening cost control while scaling investment in high-impact areas.
Central to Wipro’s narrative is the integration of AI into its fabric. Roughly 87,000 employees—spanning delivery, HR, sales, and finance—have completed advanced generative AI training, enabling them to build and manage over 200 intelligent agents across the enterprise. These autonomous systems drive efficiency in internal workflows and customer-facing operations, marking a shift from AI augmentation to agentic, outcome-driven intelligence.
The firm’s acquisition of Capco in 2021 is being further leveraged to deepen its consulting footprint, particularly in financial services and beyond. This move aligns with the broader consulting-first strategy, positioning Wipro to deliver AI-infused advisory services while fostering client trust and guiding transformation agendas.
CEO Srini Pallia reinforced this direction by highlighting how every major enterprise deal—63 large contracts totaling $5.4 billion, including two mega-projects—involved AI at its core. He emphasized that generative AI is now a foundational element in Wipro’s proposal pipeline, not merely an add-on.
Beyond immediate results, Wipro pledged stronger shareholder returns, with plans to distribute at least 70% of net income over the next three years via dividends and share buybacks. This reflects a confidence born of disciplined execution and a more future-ready business portfolio.
Looking ahead, Wipro’s transformation roadmap rests on three pillars: scaling AI-driven consulting, institutionalizing autonomous systems, and building a workforce that thrives in an AI-first environment. A robust training ecosystem, enhanced talent pipelines, and upskilling partnerships lie at the heart of this evolution.
By aligning its core capabilities to emerging trends—consulting proficiency, intelligent automation, and strategic AI investment—Wipro is poised to carve out a distinctive position among global peers. This pivot holds the potential to redefine its competitive edge in a world where advisory-led, AI-enabled business transformation is rapidly becoming the new norm.
