Google Cloud and Intelcia have announced a strategic partnership to deploy MyData, a new cloud-native enterprise data platform built on Google Cloud Platform that is reshaping the way Intelcia operates across finance, HR, operations, and customer service.

MyData is designed to dismantle data silos and standardize key performance indicators across Intelcia’s global operations by using BigQuery and Looker. The platform ensures real-time availability of essential metrics, enabling teams across departments to act autonomously and with precision. It replaces legacy OLAP systems with a modern data fabric that bridges technical and business users alike.

A standout feature of the platform is ConverseQuery, an AI-powered chatbot that understands user queries in natural language. With over 11,600 responses generated to date, the tool enables business users to access analytics without needing SQL knowledge or technical tools like VPNs, making data democratically accessible across Intelcia’s 40,000+ workforce.

The impact of MyData has been swift. Telephony performance data now reflects near-real-time updates—cutting latency by approximately 30 minutes compared to legacy systems. Previously limited by only two months of accessible historical data, teams now benefit from comprehensive data history and unified insights across use cases such as SLA monitoring, churn analysis, and workforce planning.

Intelcia’s CTO, Amine Trabelsi, described MyData as “more than a data platform—we’re creating a foundation for performance, innovation, and empowerment across the group.” Similarly, Google Cloud leadership emphasized that the platform exemplifies how bold vision combined with cloud-native tools can drive transformation through data-led decision-making.

Moreover, MyData supports effortless access without VPNs, enabling users to access Looker dashboards and Connected Sheets via the web. This simplicity, combined with embedded data governance—such as unified definitions, lineage tracking, and quality checks—ensures consistent, reliable insight generation across functions.

Early outcomes include faster reporting cadence, improved data literacy, and more cohesive operational coordination—particularly in monitoring performance, client onboarding, and churn trends. Intelcia’s investment in MyData follows its earlier rollout of Google Workspace across its global team, further establishing a digital-first culture built on collaboration and analytics.

By aligning business strategy with technical innovation, the Google Cloud–Intelcia collaboration marks a defining moment in enterprise data maturity. MyData positions Intelcia to unlock growth, improve accountability, and cultivate an innovation-ready workforce—powered by a platform built for agility, transparency, and impact.