Binita Prasad has taken up the role of Head – IT & Digital for Schindler Group’s India operations, marking a critical step forward in the company’s ambition to drive its digital transformation and elevate customer-centric operations through innovative technology. The announcement was made public on June 9, 2025.
With nearly 30 years of experience in leading IT frameworks across major manufacturing organisations, Prasad brings a wealth of expertise spanning IT strategy, digital transformation, the Internet of Things (IoT), and AI/ML. Her move to Schindler follows a distinguished tenure at Saint-Gobain, where she spearheaded transformational initiatives that boosted operational efficiency, enhanced customer engagement, and delivered measurable business growth.
In her new capacity, Prasad will take charge of shaping and executing Schindler India’s digital vision. Her priorities include integrating advanced technologies to improve both the customer experience and internal processes, while empowering teams with the right digital tools and competencies to navigate the evolving landscape of smart mobility. The company expects her leadership to significantly enhance operational performance across its elevator and escalator verticals, which increasingly rely on real-time data and predictive maintenance solutions such as Schindler Ahead RemoteMonitoring.
Indeed, Prasad joins Schindler at a pivotal juncture when digitalization is becoming central to the mobility sector. Schindler Ahead, the company’s flagship digital platform, provides customers with an integrated view of equipment health and performance, supports predictive maintenance, and optimises operational uptime. As India’s urban infrastructure evolves and smart buildings proliferate, the ability to harness real-time data and IoT technologies is emerging as a powerful differentiator for OEMs like Schindler.
Schindler India’s leadership, including President & CEO Nitin Chalke, has rallied around Prasad’s arrival. Chalke has reiterated the group’s commitment to digital excellence, highlighting the importance of innovative solutions to enhance customer service and operational efficiency in the local market. Prasad’s addition reinforces this strategic focus by combining her experience with Saint-Gobain’s digital successes and her deep understanding of the manufacturing landscape.
Industry analysts suggest that appointing a seasoned digital transformation leader like Prasad will help Schindler India better align with growing expectations from building owners, facility managers, and urban planners. As smart city initiatives gain momentum, expectations for real-time remote monitoring, data analytics, and mobile-enabled maintenance are increasing rapidly. These trends require strong digital leadership to integrate complex technology ecosystems into scalable and customer-friendly solutions.
Summing up her vision, Prasad said: “A truly effective CIO, regardless of gender, champions digital transformation not just as a technical upgrade but as a cultural evolution.” She added that digital progress depends not only on deploying new technology but also on fostering a culture where teams embrace change and customer-first thinking.
As she steps into this new role, expectations are high. With her proven track record in navigating large-scale IT ecosystems, driving technology-led business growth, and leading teams through digital change, Binita Prasad is well-positioned to lead Schindler India into its next era of smart mobility.
