ServiceNow has announced the appointment of Ravi Venkatesan as a member of its Global Advisory Council (GAC), a move aimed at deepening customer and industry engagement. With a distinguished career spanning leadership roles at Microsoft India, Cummins India, and Infosys, Venkatesan brings a wealth of experience in driving business transformation, fostering innovation, and enabling global collaboration. His expertise will be instrumental in advancing ServiceNow’s strategic objectives and strengthening its relationships with C-suite executives worldwide.

Detlef Krause, President of ServiceNow Asia Pacific, welcomed Venkatesan with high praise, stating, “A great leader told me recently, ‘True growth starts with embracing a learner’s mindset.’ That leader is Ravi Venkatesan, and I couldn’t think of a better way to introduce him. We are thrilled to welcome Ravi to ServiceNow’s Global Advisory Council. With his remarkable leadership experience as Chairman of the Global Energy Alliance for People and Planet and his deep expertise in fostering innovation and global partnerships, Ravi will play a key role in strengthening our C-suite connections, enhancing customer relationships, and guiding our strategic engagement efforts. His insights and network will be invaluable as we continue to drive transformative solutions for our customers worldwide.”

Venkatesan, known for his visionary leadership and commitment to leveraging technology for positive impact, expressed enthusiasm for his new role. “I’m thrilled to join ServiceNow‘s Global Advisory Council at this pivotal moment. ServiceNow’s platform is leading the charge in redefining the future of work, and I’m particularly drawn to their commitment to unlocking human potential through AI. I look forward to helping forge strategic connections that help customers transform their business through human-centric AI solutions.”

The Global Advisory Council (GAC) serves as a strategic conduit for high-level industry engagement, facilitating dialogue between ServiceNow and its customers. The council’s core objectives include leveraging its members’ extensive networks to establish key executive connections, reinforcing customer relationships under the Executive Engagement plan, and utilizing industry expertise to refine ServiceNow’s customer engagement strategies.