Worldline has introduced its new omnichannel payments platform, ‘One Commerce,’ during the Global FinTech Fest 2024 in Mumbai, India. Aimed at providing businesses with seamless payment solutions across both online and offline channels, the platform is designed to offer a unified and consistent customer experience.

With One Commerce, businesses can streamline payment processes, reduce complexities, and ensure uniformity in customer interactions, addressing the challenge of managing multiple touchpoints during the sales process. The modular platform allows companies to integrate various payment methods, value-added services, and enhanced buying experiences across different channels.

Ramesh Narasimhan, CEO of Worldline India, stated, “As digitalization reshapes the business landscape, One Commerce will empower businesses to meet rising consumer demands by offering a comprehensive range of payment options, both domestic and international, while also providing risk and dispute management.”

Key benefits of One Commerce include unified visibility across channels, seamless transaction management, and innovative payment solutions like WhatsApp In-app, Insta QR, and Soundbox. The platform is expected to benefit sectors such as travel, government services, eCommerce, retail, and subscription-based services.