Airtel Payments Bank has introduced two new features in the banking section of the Airtel Thanks app: the Fraud Alarm and Transparent Banking. These features are designed to enhance user experience by providing heightened security and increased transparency in banking operations. The new solutions were showcased at the Global Fintech Fest 2024.

The Fraud Alarm, located in the app’s Safe Bank Section, offers users immediate assistance in case of suspected fraudulent activity. With just one swipe, users can report suspicious transactions, request service, and secure their accounts to prevent further unauthorized actions. This feature ensures a swift and efficient response to potential fraud, empowering users to protect their finances.

In addition, the Transparent Banking section centralizes essential information such as charges, terms and conditions, and customer data storage guidelines. This section presents these details in simplified language, making it easy for users to access and understand. It also explains why various device permissions are required, ensuring transparency regarding user privacy and the data accessed by the app.

Anubrata Biswas, MD and CEO of Airtel Payments Bank, commented: “At Airtel Payments Bank, we are committed to delivering solutions that integrate security, transparency, and user-focused innovation. The introduction of the Fraud Alarm and Transparent Banking features underscores our dedication to making banking simpler, safer, and more rewarding for our customers.”