Ujjivan Small Finance Bank has appointed Carol Furtado as its Executive Director, effective May 1, 2024. This significant decision, greenlit by the Reserve Bank of India (RBI), signals a strategic maneuver for the bank aimed at fortifying its operational capabilities and charting a clear strategic course.

Furtado’s association with Ujjivan SFB dates back to its inception, during which she has assumed pivotal roles such as Chief Human Resource Officer, Head of Operations and Service Quality, and Chief Business Officer (CBO). With an extensive career spanning over 29 years in banking, particularly in Retail Banking and NBFC sectors, Furtado brings a wealth of experience to her new role.

Her expertise in business leadership, banking operations, credit management, human resources, and service quality has played a crucial role in Ujjivan’s evolution from an NBFC-MFI to a Small Finance Bank. Notably, her contributions have been instrumental in earning Ujjivan recognition as a certified great place to work.

Prior to her tenure at Ujjivan, Furtado held esteemed positions at the ANZ group, Bank Muscat, and Centurion Bank Ltd. Her professional dedication was acknowledged in 2009 when she received the Financial Women’s Association award from Women’s World Banking.

Furtado’s educational background includes a post-graduate degree from Mount Carmel Institute of Management, Bangalore, and strategic leadership programs at renowned institutions such as the Indian Institute of Management, Ahmedabad, and Harvard Business School, Boston.

Her appointment underscores Ujjivan SFB’s commitment to nurturing top-tier talent and fostering sustainable growth in India’s dynamic financial landscape. The bank anticipates seeking shareholders’ approval at its upcoming 8th Annual General Meeting (AGM), further solidifying its strategic direction under her leadership.